Posts tagged referrals
How do we decide on referrals in our audiometric tests?

Referrals generally come up in Category 3 and Category 4 cases, or possibly in unilateral results. Unnecessary referral is not only a sign of shabby service and a screening technician who is frankly doing little more than a trained monkey could do, but it also causes the employer needlessly increased costs and the attendee pointless worry and wasted time. The goal in our screening is tow-fold. Firstly to confirm that the noise safety programme in the workplace is working sufficiently well, and secondly to identify the cases where the employee has a potential issue and flag those up so the employer knows what is needed from them. We introduced our own system of ‘informal' and ‘formal’ referrals so we could filter attendees into three groups for the employer and help them focus just on the people they need to.

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