Posts tagged referrals
Managing referrals in audiometric tests

Referrals generally come up in Category 3 and Category 4 cases, or possibly in Cat 1 and 2 unilateral results. How these are dealt with is a very important and is useful tool for distinguishing between the good service providers who clearly have a bit of knowledge and are looking at each result individually, and those who are simply pressing a 'go' button then saying little more than 'computer says fail, referral' if a Category 3 or Category 4 result comes up.

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